Effective Date: December 01, 2022 | Previous versions | Download PDF
At RNS, the privacy and protection of your information are of utmost importance. We value every piece of information and are committed to protecting and processing it responsibly.
It explains the policies and procedures for collecting, using, and disclosing the information and describes the data protection practices of RNS and its affiliate offices (collectively, “Company”, “We”, “Us”, and “Our”.) when you access the website and use its products and services (collectively, "Services"), whether online or offline.
We are RNS Technologies Limited, the creator of RNS.ID – the official Digital ID technology provider of Palau and the world's first digital Web3 identity platform developed to support the application and issuance of Palau ID.
The words in which the initial letter is capitalized have meanings defined below and shall have the same meaning regardless of whether they appear singular or plural.
“You” means the individual accessing or using the Service, the company, or other legal entity on behalf of which such an individual is accessing or using the Service, as applicable.
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this policy) refers to RNS Technologies Limited, – a Company of the RNS.ID, 530, Lytton Ave, Palo Alto, CA 94301, United States.
“Affiliate” means an entity officially connected or affiliated with the Company authorized to manage or perform activities as defined in their contract or agreement.
“Account” means a unique account created for You to access our Service or parts of our Service.
“Service” refers to the Website.
“Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or assist the Company in analyzing how the Service is used.
“Third-party Social Media Service” refers to any website or any social network website through which a User can log in or create an account to use the Service.
“Personal Data” is any information that relates to an identified or identifiable individual.
“Cookies” are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
“Device” means any device that can access the Service, such as a computer, a cellphone, or a digital tablet.
“Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- 1.Personal Information
- 2.Usage Data
- 3.Information from Third-Party Social Media Services
- 4.Cookies and other tracking technologies
A. Personal Information
While using Our Service, we may ask You to provide us with certain personal information that can be used to contact or identify You or as may be required by law such as Know-Your-Customer (“KYC”) and Anti-Money Laundering (“AML”) requirements. Personal information may include, but is not limited to:
- Email address
- First name and last name
- Contact details (telephone number, email address)
- Address, State, Province, ZIP/Postal code, City
- Date and place of birth, gender, place of citizenship
- Login information
- Wallet information
- Bank account information and/or credit card details
- Government-issued identification card to verify your identity
- Transaction history and account balances in connection with your use of certain Services.
- Any other information you choose to directly provide to us in connection with your use of the Services.
B. Usage Data
Usage Data are collected automatically when using the Service. They may include information such as your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers, location information, and other diagnostic data.
Access via Mobile Device
When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We may collect and maintain information relating to transactions associated with your account.
When visitors leave comments on the site, we may collect the data shown in the comment form and also the visitor’s IP address and browser user agent string to help with spam detection.
We may also ask You to submit images. However, if you upload pictures to the website, you shouldn't upload pictures that have EXIF GPS data embedded in them. Visitors can download and extract any location data from images on the website.
C. Information from Third-Party Social Media Services
We allow You to create an account and log in to use the Service through the following Third-party Social Media Services:
- Other social media platforms
If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal data that is already associated with your Third-Party Social Media Service's account, such as your name, your email address, your activities or your contact list associated with that account.
D. Information we Collect Automatically by Tracking Technologies
Our Site may collect information automatically with the help of tracking technologies to track the activity on Our Service and store certain information such as cookies, web beacons, pixels, web server logs, tags, scripts, and other technologies.
These technologies enable us to track and understand how you use and interact with the Services, customize the Services based on your preferences, manage and measure the usability of the Services, understand the efficacy of our communications, and analyze and improve the Services.
Cookies or Browser Cookies. Cookies are small files placed on your Device. It stores small pieces of information when the website is loaded in your browser. These cookies help the website function properly, make it more secure, provide a better user experience, understand how it performs, and analyze what works and where it needs improvement.
Cookies can be “Persistent” or “Session” Cookies. Our website uses both session and persistent Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Analytics Tools. To learn more about how visitors interact with our website, we also use third-party web analytics tools. These tools might track user interactions using first-party cookies to gather data regarding how visitors use our website. We use this data to create reports and help us understand how to improve our website. Without disclosing specific visitor information, the reports may tell us about website trends. These analytical tools are optional, so not using them will stay the same way you use our website.
We use your personal information to deliver the services you need, to handle your transactions, to get in touch with you, to prevent security breaches and fraud, and to comply with any legal obligations as may be required by law. We may also use personal data for other purposes with your consent.
- 1.To provide and maintain our Service, including monitoring the usage of our Service.
- 2.To manage your Account: to manage your registration as a user of the Service. The Personal Data You provide can give You access to different Service functionalities as a registered user.
- 3.For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with us through the Service.
- 4.To contact you: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
- 5.To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- 6.To manage your requests: To attend and manage your requests to us.
- 7.For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us about our Service users is among the assets transferred.
- 8.For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience. Additionally, we might use your information to carry out any tasks for which you've given us permission, prevent or look into fraud or other criminal activity, or for any other purpose you've given us permission for.
- 9.To better understand how our users use our Services, we reserve the right to use aggregated personal data, provided the data cannot be used to identify any specific person.
A. With Service Providers or Contractors/Vendors
We may share your personal information with Service Providers or Contractors/Vendors to monitor and analyze the use of our Service to contact you.
B. For Business Transfers
We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
C. With Affiliates
D. With Business Partners
We may share your information with our business partners to offer You certain products, services, or promotions.
E. Business Transactions
F. Law Enforcement
Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
G. Other Legal Requirements
As may be required by law, the Company may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
H. With Other Users
When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with You and view your profile.
I. With your Consent
We may disclose your personal information for any other purpose with your consent.
We may transfer information across borders in accordance with applicable legal requirements.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from your and other jurisdiction.
You may add, change or amend your information to update or correct at any time by signing in to your Account if you have one. Visiting the account settings section allows you to manage your personal information. You may also contact us to request access to update any personal information you provided.
The retention and period of retention of Personal Data depends on the purpose for which the data were collected and used.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.
We will remove any information that could be used to identify you when Personal Data is no longer required for the purposes for which it was collected and used, or, where legally permitted, we will securely destroy the records.
You may also delete your personal data on your end. Our Service may give you the ability to delete all information about you from within the service or you may request that we assist in deleting the Personal Data that we have collected from you.
However, as may be required by law, we might keep or retain certain records or information for a longer period of time when we have a legal obligation or lawful basis to do so even after you cease using our service or after you have or have been terminated the use of Our Services.
Deleting your personal data may mean a termination of our relationship with you and we may not be able to offer you our Services.
To guarantee the quality, security, integrity, and worthwhile experience when using Our Site and Our Services, we work tirelessly to improve our systems and procedures.
The RNS platform is built with high-level security measures in handling and managing information. Every information sent or submitted to us through the Site undergoes activities that secure this information. We employ technical security measures to guard against loss, unauthorized access, disclosure, alteration, and destruction of the data provided through the Site.
However, taking into account that you are first involved in submitting information and creating an account, it is highly recommended that you take extra care and precautions when handling your data and information.
While we strive to use commercially acceptable means to protect your personal data, We cannot guarantee its absolute security. Remember that no method of transmission over the Internet or method of electronic storage is 100% secure or error-free.
To further protect your information and account, you shall also be responsible for securing any of your activities online.
RNS accounts can only be used by the person whose name they are registered under; thus, you shall: 1) keep your RNS login credentials and other forms of authentication in a safe environment, 2) not authorize anyone or anything to access and use your account, 3) not disclose or post your information and login credentials to anyone or any website, 4) not click on or give consent to a website asking for your credentials and information, and 5) not engage in any activity that puts your information, account, and this Site at risk of any online vulnerability and danger.
Please remember this when disclosing any information to us via the Internet.
RNS and its affiliate offices will not take legal responsibility for your account.
There are legal restrictions on how Social Security Numbers ("SSNs") are handled under certain laws, such as in the United States of America where SSN processing is subject to its protection.
RNS adheres to the compliance of such law while we provide you the Services. Any RNS employee or personnel that processes or handles sensitive information, such as your SSN, shall abide by federal or state laws. Failure to comply will be dealt with accordingly.
You can also request that we update your personal data, erase any personal data, or stop processing the data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
RNS does not and will not sell your Personal Information. While sharing or disclosure of information may be permitted as described in this policy, it is not, in any way, considered a “sale” of Personal Information.
We do not take any action in response to Do Not Track (DNT) signals that are transmitted from browsers, despite the fact that many browsers allow you to send a signal about your Do Not Track (DNT) preferences.
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor had visited the other website.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We comply with age restrictions and requirements in accordance with applicable laws.
For US residents and territories with the same age restrictions, the Services are intended for general audiences but not for children under the age of 13. We do not knowingly collect personally identifiable information from these residents under the age of 13 without parental consent. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.
Likewise, for EU residents and territories with the same age restrictions, we do not knowingly process data from these residents under the age of 16 without parental consent. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, we take steps to remove that information from Our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.
If You are a parent or guardian and Know that your child has provided us with Personal Data, please contact us immediately.
The RNS Privacy and Security Policy is designed to adhere to the local laws governing personal data protection in territories where https://www.rns.id offers its services.
We strive to make the provisions of this policy consistent with the local and international laws on data privacy, which may include the General Data Protection Regulation (GDPR), the California Consumers Protection Act 2018 (CCPA), the EU Cookies Directive, the Children's Online Privacy Protection Act (COPPA), the California Online Privacy Protection Act (CalOPPA), the "Do Not Track' amendment (DNT), the Canada Personal Information Protection Act, and other applicable country-specific data privacy regulations.
Please contact us in the first instance at [email protected] should you have any questions about this privacy statement, the collection, use, processing, and disclosure of your personal information, or your right of access to your personal information as permitted by law.
We will respond to your questions as soon as possible.