For automatic renewal, RNS.ID considers eligible payment methods in priority order. Another method may be tried if the current method cannot be used during the initial renewal attempt.
How the order works
Your saved cards and RNS Balance appear in a single ordered list. For an eligible automatic renewal:- RNS.ID attempts the method at the top.
- If RNS Balance is insufficient or a method cannot be used during the initial attempt, RNS.ID may move to the next eligible method.
- If a card payment has already been initiated, a later Processing or Payment Failed status does not prove that another method was tried.
- If no eligible method can start the renewal payment, the renewal can fail and require manual action.
Change the priority
- Open Settings → Payment Priority.
- Find the card or RNS Balance entry.
- Use Move up or Move down.
- Repeat until the intended primary method is at the top.
- Confirm that RNS.ID reports the sorting update as successful.
Before a renewal
- Check that the first method is valid and has sufficient funds or credit.
- Check the card expiration date and billing requirements.
- Confirm that RNS Balance has enough available funds if it is first.
- Review the subscription’s Next Deduction Date and amount, which can precede the end of the paid term. See Subscriptions and automatic renewal.
- Keep a fallback method below the primary method when possible.