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Open the Palau ID application from your dashboard and follow the action shown for the current step. Required fields and country-specific shipping fields can vary.

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Upload the ID portrait

Upload a recent portrait that will be used for the Palau ID. The uploader accepts JPG, JPEG, and PNG files up to 15 MB and may ask you to crop a non-square image. Follow the complete photo requirements.

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Enter personal details

Enter the following personal details:
  • first and middle name, if any;
  • last name;
  • sex and date of birth.
Enter names and dates consistently with the identity evidence and application instructions. The current Palau ID application no longer asks for height, weight, hair color, or eye color.

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Enter the shipping address

Provide the recipient and delivery details requested for the destination, including any region-specific customs fields.
  1. Enter a complete physical delivery address.
  2. Add a reachable phone number for the carrier.
  3. Verify the phone number with the code sent to you when prompted.
  4. Select Validate Address.
  5. Review any validation result or delivery-risk warning. Depending on the destination, the action may check only the required fields and may not provide external deliverability verification or address suggestions.
  6. Confirm the address only after it accurately identifies the intended destination.
The application may ask whether a new shipping address should also become the default address for future renewal shipments.
The button label or a successful result is not a delivery guarantee. Every applicant must independently check the recipient name, apartment or unit, local-language address, administrative region, postal code, phone number, customs information, and carrier access before submitting.

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Review and submit

Check all fields and the portrait, then submit the application. Complete Palau ID identity verification when the application presents that action. After submission, use Application status and corrections to follow review or respond to requested changes.
If the application reports a field error, correct that field instead of starting a second application. If you cannot provide a country-specific shipping field, contact support before entering any substitute value.